Welcome to AED University
AED University is an educational service of The AED Foundation, an affiliate of the Associated Equipment Distributors. The curriculum includes industry-specific training in management, parts, service, sales, rental and customer service and technical and safety compliance training is also available through our online educational partners.
Important Events
AED University's Fall Lineup of Webinars in Parts, Service, Sales and Customer Service »» CLICK HERE
Looking for quality training that fits your budget? Check out AED University's Fall Line-up of webinars in Product Support, Sales and Customer Service. Train one or more at an affordable price per computer site.
Service Managers: Diagnostic Inspections - The Key to Proper Repair
To help Service Managers get the up-to-the-minute information that they need to position their departments for success in 2010, industry expert Ron Slee presents an all-new webinar on the service management topics that matter most to AED members.
Fast And Furious: Sales Skills For Rental Professionals
Don Buttrey presents this three-part webinar series to help parts, service, sales and rental professionals sell themselves, sell skillfully on their feet and be readily prepared for every selling situation they face in their fast-pace selling environment.
Excelling In Customer Service
To assist product support professionals in this area, Christine Corelli presents this all-new webinar to provide critical skills and techniques that will dramatically improve the level of customer service your parts and service departments provide.
 How to Adopt Green Practices in Business and Gain a Competitive Advantage »» CLICK HERE
Created by Christine Corelli - A Special Value-Added Offer for AED Members
Whether you want to take baby-steps in implementing a green program or establish a major green initiative in your dealer organization, this 275 page self-study manual has been designed specifically to provide all the information and tools you need.
"How to Adopt Green Practices in Business and Gain a Competitive Advantage has proved invaluable in getting our going green project off the ground. The breadth and depth of information covering green initiatives is impressive. Great value overall and worth my time and cost." -- Dave Oldenburg, Wisconsin Lift Truck Corp.
 NEW FOR 2010 - A Complete Package of Web-based Financial Professional Education for Managers: »» CLICK HERE
Financial Management 101: Introduction to Business Finance for Non-Financial Managers
Financial Management 102: Introduction to Ratio Analysis for Non-Financial Managers
CLICK HERE for DEMO
As a manager you have goals and expectations for yourself and for your team – and your executive team has goals and expectations for you. Understanding the path of the dollar through your dealership will help you to connect these goals and expectations to the financial status of your dealership. The ability to speak the language of business accounting and finance coupled with the ability to read, interpret, and analyze financial statements and ratios will enable you to effectively manage operations, set goals, and measure results within your dealership, your branch, and your department.
Financial Management 101 is an introductory Web-based course developed to teach non-financial managers basic business accounting and financial practices. Managers learn how the balance sheet, income statement, and cash flow statement work together to provide insight into the financial health and stability of the distributorship.
Just Launched - Financial Management 102 has been completely redesigned and updated for 2010. This Web-based course will teach non-financial managers how to calculate, interpret, and analyze the financial ratios most commonly used in the equipment distribution industry.
 AED University Management Certification »» CLICK HERE
In Branch Operations, Parts, Service and Rental Management
Certification recognizes industry professionals for completion of required position-related training, their skills and expertise, and job performance at an exemplary level. The AED Foundation offers certifications for branch operations, service, parts and rental management. For managers to qualify for certification, they must have three years of management experience in the specified area, current employment with an AED member company, and a written recommendation from a supervisor.
Click here for a complete list of AED Certified Managers.
To read about the certification track that best fits you click on the title under "Certifications & CEUs" to the left.
|